Privacy Policy

Introduction

Welcome to HolidayDreamers. Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

We may collect personal identification information such as your name, email address, and phone number when you interact with our site. Non-personal identification information like browser type and operating system may also be collected.

Information We Collect Automatically

When you visit our website, we may automatically collect certain information, including:

• Cookies information and information taken from similar technologies to improve user experience and analyze site usage.
• Log file information, including your IP address, browser type, and pages visited.
• Location data to provide localized content or services, if enabled on your device.

Information We Receive from Third Parties

We may receive additional information about you from third parties, such as:

• Google Analytics to analyze website usage and improve user experience.
• Google reCAPTCHA to ensure the security of our website and prevent fraudulent activities.
• Pixabay for images used on our website. Please refer to their privacy policy for details.

Legal Basis for Processing Data (GDPR)

Under the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds:

• Consent: When you provide explicit consent for us to process your data, such as subscribing to a newsletter.
• Contractual Necessity: When processing is required to fulfill a contract, such as providing a service you requested.
• Legitimate Interests: When processing is necessary for our legitimate interests, provided those interests are not overridden by your rights.
• Legal Obligation: When we must comply with a legal obligation, such as retaining records for tax compliance.

CCPA-Specific Rights (California Users)

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request details about the personal information we collect and how it is used.
• Right to Delete: You may request the deletion of your personal information, subject to exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell personal information, but if this policy changes, we will update this section.
• Right to Non-Discrimination: Exercising your CCPA rights will not result in any discriminatory treatment.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section.

Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies in your browser settings, but note that some features of the site may not function properly without them.

Third-Party Services

We may use third-party services like analytics tools to help us understand how visitors interact with our website. These third-party services may collect information in accordance with their own privacy policies.

Changes to This Policy

We may update this privacy policy occasionally to reflect our current practice and ensure compliance with applicable laws. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. If we make any material changes to the way we collect, use, store and/or share your personal data, we will take appropriate measures to notify you. We recommend that you check this page from time to time to inform yourself of any changes.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and operate the website, ensuring access to features and content relevant to you.
• To enhance user experience by remembering preferences and tailoring content accordingly.
• To analyze usage patterns and improve website performance and functionality.
• To ensure the security and integrity of our website by identifying potential threats or fraudulent activity.
• To communicate with you about essential updates, technical issues, or administrative matters.
• To offer personalized recommendations and promotional content based on your activity.
• To resolve customer support inquiries and improve overall service quality.
• To comply with legal obligations and protect the rights and safety of our users and others.

Children

As set out in our Terms, children may not access or use the Service unless their use is directly authorized by their parent, guardian, or another authorized adult who agrees to be bound by these Terms. For the purposes of these Terms, a child is a person under the age of 13 (or the minimum legal age required to provide consent for processing of personal data in the country where the child is located, noting 16 is the minimum legal age in Germany).

The Service and our content are not directed at children. Children are not permitted to sign up for the Service by themselves. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child without verification of parental consent where this is required, we will delete that information as quickly as possible.

COPPA Compliance (Children’s Online Privacy Protection Act)

HolidayDreamers does not knowingly collect or process personal data from children under 13. If we discover that we have collected such data, we will delete it immediately in compliance with COPPA.

Sharing Your Information

We respect and are committed to protecting your privacy. Sharing your information is handled with the utmost care to ensure your data is secure and used responsibly.

Keeping Your Information Safe

We take commercially reasonable security measures designed to protect the security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your account at all times. However, we cannot ensure or warrant the security of any information you transmit to us or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.

Your Rights

You have the right to access the data we process about you, obtain rectification of inaccurate data, request deletion of your data, restrict our processing of your data, request portability of your data, and/or object to unreasonable processing. If we process your data on the basis of your consent, you have the option to withdraw your consent at any time. Doing so will not affect the lawfulness of the processing we carried out based on your consent up to the time of withdrawal.

You can exercise any of these rights by contacting us using the contact details provided at the bottom of this page under the “Contact Us” heading. We respond to all requests we receive in accordance with applicable data protection laws. In some circumstances, we will not be able to comply with your request regarding your personal data. If we are unable to remove any of your information, we will explain why.

You also have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you or in your user profile page. You can also opt out of having your Content used for machine learning by updating your preferences in your account settings at any time. You can also contact us using the contact details provided at the bottom of this page under the “Contact Us” heading.

If we are unable to resolve your request, or if you are concerned about a potential violation, you also have the option to report the issue or make a complaint to the data protection authority in your jurisdiction.

Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with the Service or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it or, if this is not possible (for example, because your information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.

Your Consent

By using our website, you consent to our Privacy Policy. If we make changes to this policy, we will update this page. We encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@holidaydreamers.com.